Terms of Service for CareTech Companions

Effective Date: 3/7/2025

1. Services Provided

CareTech Companions, a WR Labs LLC service, provides technology support and assistance for older adults, including in-home and remote troubleshooting, training, and other related services. By using our services, you agree to comply with these terms.

2. Legal Disclaimer

While we strive to address your technology needs, we make no guarantees regarding the outcome or results of our support services. Tech Companions is not liable for any data loss, damages, or issues arising from the use of our services.

3. Scheduling and Payment

You may schedule services through our website or by phone. Payment details, including fees and accepted payment methods, will be communicated at the time of booking. By scheduling, you agree to pay all applicable charges for the services requested.

Cancellation Policy

You may cancel an appointment by contacting us in advance. Any applicable fees or refunds will be determined based on the timing and circumstances of your cancellation, as communicated by our support team.

4. Refund Policy

If we are unable to provide the agreed-upon service due to circumstances within our control, we may offer a refund at our discretion. Otherwise, fees for completed services are generally non-refundable.

5. Intellectual Property Rights

All content on our website, including text, images, and graphics, is owned by or licensed to CareTech Companions. You may not reproduce or distribute any content without our prior written permission.

6. User Conduct

You agree to use our website and services lawfully and not to engage in activities that may harm or disrupt our operations or other users. We reserve the right to suspend or terminate your access if you breach these terms or engage in harmful conduct.

7. Limitation of Liability

To the maximum extent permitted by law, CareTech Companions shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, even if advised of the possibility of such damages.

8. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the revised terms.

9. Contact Information

If you have any questions about these Terms, please contact us via our Contact Page.